Working with Program and Technical staff the Front of House Manager will manage all aspects of Front of House for dance performances and events in the main Theatre and Studio #7 at The Dance Complex.

Front of House General

• Recruit, train, and supervise all paid FOH staff: Ambassadors and Bartenders
• Keep Payment system up to date with proper pricing and functional layout design
• Liaise with Programming and Technical staff in designing layout of event guest spaces for replication by event staff
• Work with Technical Director with regards timing of show, seating latecomers and interval timings.
• Manage Bar and Box Office Sales (details below)
• Prepare all pre-show documentation for FOH staff and Supervise at events as necessary

Bar:

• Purchase and track all inventory
• Request all necessary liquor licenses for the city in a timely manner
• Create and implement point of sale procedures
• Determine pricing for all sales
• Report profits to Financial and Operations Director

Box Office:

•        Liaise with Programming Staff and manage Eventbrite ticket link for all ticket sales.
• Create and implement point of sale procedures for ambassadors working the box office
• Complete Final Box Office reports for Clients and Finance Director.

Qualifications:

• Strong customer service and organizational skills
• Experience in recruitment, training and management of staff.
• Knowledge of Excel, Event Brite and Square or equivalent systems.
• Knowledge of theatre and or dance performances a plus.

Hours can vary weekly dependent on the performance schedule but typically include some time during the work week for staff meetings/management and some Friday and or Saturday Evenings with occasional Sunday evenings.

Compensation is based on experience.

Please email cover letter and resume by Monday January 21^st 2019 to Liz Smith, Finance & Operations Director- liz@dancecomplex.org.